Privacy Policy

[LEGAL REVIEW REQUIRED]

Overview

This Privacy Policy applies to Forensys Veridica’s website, enquiries, consultation bookings and services.

Australian privacy law includes the Privacy Act 1988 (Cth) and the Australian Privacy Principles, which set out principles for handling personal information by organisations covered by the Act [1]. Whether and how those obligations apply to Forensys Veridica must be confirmed by legal review. This policy is intended as a clear publication baseline and does not claim certification, accreditation or regulatory approval.

Data minimisation

Forensys Veridica aims to collect only the information reasonably needed to respond to enquiries, manage bookings, assess service suitability, provide agreed services, process payments and meet administrative or legal obligations.

The public website does not provide an evidence-upload function. This reduces unnecessary collection and limits the risk of sensitive material being sent through an unsuitable channel. The policy MUST separately identify contact data, booking data, Calendly processing, provider-hosted payment processing, website logs, cookies, analytics if enabled and information later provided through an approved service channel. Data security controls, data retention, client rights, contact details and cross-border processing where relevant MUST be addressed explicitly.

Information we may collect

Depending on how you interact with Forensys Veridica, personal information collected may include:

• your name and other identity information you choose to provide;
• contact information, including email address and telephone number;
• organisation or role, if provided;
• general enquiry details;
• booking information, including appointment time, timezone, event type and information entered through Calendly;
• provider-hosted payment-processing status, transaction reference information and limited reconciliation information, but not payment-card details collected by this website;
• information provided during a consultation;
• written instructions;
• documents or evidence provided through an approved transfer method;
• correspondence and administrative records;
• technical information generated by website access, such as basic device, browser and log information; and
• any other information you choose to provide.

Some client material may include sensitive information, such as health, employment, financial, identity, family, workplace or dispute-related information. Sensitive information should not be sent unless Forensys Veridica has confirmed the appropriate transfer method.

No evidence uploads through the public website

The public website does not collect, transmit or store evidence files. There is no evidence-upload form.

Do not send sensitive evidence through website forms or ordinary email unless Forensys Veridica has confirmed that the method is appropriate for the material and the matter.

If evidence transfer is required, Forensys Veridica will arrange or confirm a suitable transfer method directly.

How information may be collected

Information may be collected when you:

• visit the website;
• send an enquiry;
• email Forensys Veridica;
• book a consultation through Calendly;
• make a payment through Stripe as part of the booking process;
• attend a consultation;
• provide instructions;
• send material through an approved transfer method; or
• otherwise communicate with Forensys Veridica.

How information may be used

Forensys Veridica may use information to:

• respond to enquiries;
• assess whether services may be suitable;
• manage bookings and consultations;
• process or confirm payments;
• prepare quotes or engagement terms;
• provide agreed evidence organisation and litigation-support services;
• communicate with clients and authorised representatives;
• maintain business records;
• improve website clarity and service administration;
• manage security, fraud prevention and operational risk;
• comply with legal obligations; and
• deal with complaints, disputes or requests.

Forensys Veridica does not use client evidence for unrelated marketing.

Disclosure of information

Forensys Veridica may disclose information where:

• you have authorised the disclosure;
• disclosure is necessary to provide the agreed service;
• disclosure is required for booking, payment, hosting, email, storage, security, professional advice, administration or other operational support;
• disclosure is required or authorised by law;
• disclosure is necessary to protect legal rights, safety or security; or
• disclosure is required to manage a complaint, dispute, debt, investigation or legal process.

Forensys Veridica does not sell client evidence.

Calendly and Stripe

Forensys Veridica uses Calendly for consultation scheduling. Calendly may collect booking details such as your name, email address, selected time, responses to booking questions and related scheduling information.

Calendly invokes Stripe for payment as part of the booking flow. Stripe may process payment information and transaction data. Forensys Veridica does not ask you to send payment card details by email.

Calendly and Stripe are third-party providers. Their services are subject to their own terms, privacy policies, security practices, data processing arrangements and availability.

Possible overseas processing

Some third-party providers, including booking, payment, hosting, email, storage or operational providers, may process or store information outside Australia.

Forensys Veridica will take reasonable steps, appropriate to the service and risk, to consider privacy and security when selecting and using service providers. Specific supplier locations and safeguards are to be confirmed as part of operational setup. [OWNER TO CONFIRM]

Website logs, cookies, analytics and similar technologies

The website may generate standard technical logs needed for hosting, security, diagnostics and performance. These logs may include information such as IP address, browser type, device type, pages accessed and time of access.

Calendly, Stripe or other approved third parties may use cookies, local storage or similar technologies according to their services. The Privacy Policy MUST identify the categories and purposes of cookies or similar technologies actually used.

Non-essential analytics or marketing tools are not part of the launch baseline. If analytics is approved later, the policy MUST identify the provider, data categories, purpose, retention or control information available, relevant cross-border processing and any consent or opt-out mechanism required for the implemented configuration. The Privacy Policy, Cookie Notice, consent approach and external-origin allowlist MUST be reviewed before deployment. [LEGAL REVIEW REQUIRED]

Storage and security

Forensys Veridica takes reasonable steps to protect information from misuse, interference, loss, unauthorised access, modification or disclosure.

Security measures may include access controls, encrypted transfer methods where appropriate, secure account practices, reputable service providers, device security, backups and limiting access to information on a need-to-know basis.

No method of electronic transmission or storage is completely secure. Clients should not send sensitive information using unapproved channels.

Retention

Forensys Veridica retains information for as long as reasonably required for the purpose for which it was collected, to provide services, maintain records, resolve disputes, comply with legal obligations and manage business operations.

Specific retention periods for consultation records, client files, financial records, draft work and evidence material are: [OWNER TO CONFIRM] [LEGAL REVIEW REQUIRED].

When information is no longer required, Forensys Veridica will take reasonable steps to securely delete, de-identify, archive or return it, as appropriate.

Access and correction

You may request access to personal information held about you or ask for it to be corrected if it is inaccurate, incomplete or out of date.

Requests should be sent to info@forensysveridica.com.au. The final policy MUST explain the available access and correction rights, how to make a request, the information needed to identify the relevant record, expected response handling and any lawful limits. Forensys Veridica may need to verify your identity before responding. Access or correction may be refused or limited where permitted or required by law.

The final policy MUST also identify the privacy-enquiry and complaint pathway without inviting sensitive evidence through ordinary email. [LEGAL REVIEW REQUIRED]

Privacy enquiries and complaints

Privacy enquiries or complaints should be sent to:

info@forensysveridica.com.au

Please include your name, contact details, the nature of your concern and any relevant dates or communications.

Forensys Veridica will consider the concern and respond within a reasonable time. Complaint escalation wording and external complaint pathways are: [OWNER TO CONFIRM] [LEGAL REVIEW REQUIRED].

Data breach and incident response

If Forensys Veridica becomes aware of a suspected privacy or security incident involving personal information, it will take reasonable steps to assess the incident, contain any risk, investigate what occurred and determine whether notification is required.

Notification obligations, including whether the Notifiable Data Breaches scheme applies, must be assessed according to the circumstances and applicable law. [LEGAL REVIEW REQUIRED]

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. The published version on the website is the current version.

Last updated: July 2026.